|
|
 |
|
|
|
Training and your bottom line
The more effectively people work together, the greater their productivity and life satisfaction.
Poor interpersonal skills are costly in a multitude of ways.
Successful companies have figured this out and work to overcome it through specific training.
High productivity, creativity, retention rates, loyalty and commitment rely on effective communication and good relationships.
Popular training topics
Performance and satisfaction at work, and in non-work life, is directly connected with the ability to interact effectively with other people, as well as with ourselves. Most of us have received little training in these areas, developing our habits and styles by copying the role models in our lives - initially parents and later peers. Regardless of how poorly our habitual ways of interacting may serve us at times, we tend to cling to them because they are familiar, easy, well-practised - we know how to be that way.
Making real changes in how we operate takes more than just reading about it. We need personal experience, practise, and lots of it, to master something new - to integrate it into our way of being. I offer interactive training programs aimed at making real, personal connections between ideas and their implementation. Participants can see, hear and experience new, more effective ways of interacting with others, as well as testing them out, customising them, finding their own new voice.
The elements contained in the programs listed below can be configured to suit your own specific requirements or preferences. Call to discuss your needs and how we might help you achieve the changes you seek.
Enhancing People Skills
As most of us have developed our communication style and skills through trail and error, specific training involving new ideas, skills and opportunities for practise can help us understand how we might be more effective. Useful topics include:
- Understanding different personality types and styles, and how to reach them.
- Learning to establish rapport and convey understanding.
- Discovering the effects of different listening styles, and how to match the way you respond with your real intensions and desired outcomes.
- Becoming more assertive when it is appropriate.
- Managing conflict so everyone wins.
(Click for top of page)
Personal Power
Having power is about having credibility and authority with others. Regardless of your actual position or title, it is how you are perceived by others that grants us power, which depends on the messages you send. To send the 'right' messages, you need to:
- Understand our internal workings - e.g., the relationship between thoughts, feelings, actions and needs.
- Know yourself - refine your intentions and goals.
- Use non-verbal communication effectively
- Be able to establish rapport with different types of people
- Listen effectively, with empathy
- Inspire and lead others - e.g., by manifesting acceptance and respect
(Click for top of page)
Leadership
Leadership is about inspiring others to share and pursue your vision. The larger your target audience, the greater the diversity of values, opinions, attitudes, backgrounds, beliefs, styles, habits, ambitions and goals with which you will need to connect and to which you will want to respond effectively. To lead requires having visibility, credibility, and authority with those you are leading. A leader needs the ability to communicate, negotiate, influence and persuade others. They need to understand the motivation and behaviours of people.
Leaders are 'made' rather than born, so you can become an excellent leader by learning the necessary attitudes and skills. Common topics covered in leadership skills training include:
- Getting clear about your vision.
- Establishing rapport regardless of personal styles or preferred imput modes.
- Understanding motivation.
- Manifesting respect.
- Establishing and maintaining connections.
- Fostering accountability.
- Delivering constructive, meaningful feedback.
(Click for top of page)
Creating a healthy work/life balance
There is a lot of talk these days about balancing the demands and rewards of work and home life. Many people picture achieving this balance by determining the perfect formula and implementing it. While this may work well for some, it may fail to address the inherent stochasticity, or randomness, that characterises living systems. What this means is that if you have a rigid formula for achieving balance, it may fall apart with any small disruption. If you have a dynamic system, with variation and movement around your desired set point (much the same as a tightrope walker moving their feet and waving their arms), your balance will be more resilient in the face of challenges. You can explore this notion by learning how to:
- Uncover your core values to determine real priorities.
- Use a "Wheel of life" to determine your ideal balance.
- Understand the dynamic nature of balance.
- Derive and use a purpose statement to keep on track.
- Establish and maintain healthy boundaries.
- Enhance your communication skills.
(Click for top of page)
|
|
_________________________________________________________________________________
|
| | _________________________________________________________________________________
|
Creative Pursuits LLC * P.O. Box 1084 * LaPorte * Colorado 80535
(970) 224-4549 (USA Mountain Time Zone) *
Mandy@CreativePursuits.net
|
|
|
